Free Staff Problems and Conflict Problem Solving Session

Expert help getting this solved

Over the years working with doctors and staff, we have pinpointed that one of the biggest problem areas within the office environment tends to be the delegation of tasks. Even though you may have hired employees with work experience, your staff might be unaware of who should be handling a particular task or that you expected them to complete it.

Our organizational management protocols outline every task and assign each one to the appropriate staff member. With clearly defined job descriptions, you and your staff will always know what needs to be done and who is responsible.

We focus on

• Clearly defined job descriptions
• Task delegation by priority and skill
• Performance appraisal and tracking
• Conflict resolution with your team
• Accountability for daily tasks
• Ongoing support between visits

Jessica Jacobs, Dental Consultant

Southwest Management Group provides each practice with high touch, personalized and customized management and consulting. Each practice is different with its own unique concerns, and as your consultants we address each of them in a way that works for you and your staff as well as your demographics.

Cash flow, collection and production concerns, staff conflict and low patient retention are the top reasons a doctor reaches out to us. None of them is a stand alone concern. Putting together the different pieces that impact your protocols is what moves the practice toward the vision you have for it.